Terms & Conditions

Introduction

Welcome to Kyaus! These terms and conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website or placing an order, you agree to accept and comply with these terms.

If you do not agree with any part of these terms, please do not use our website.

Company Details

Kyaus is a registered brand based in the USA, in the process of legalization in Switzerland, specializing in futsal and football equipment.

2T2K is the partner company in Switzerland, responsible for the entire management of the operation in Switzerland.

Website: https://kyaus.com  

Email: support@kyaus.com

Products and Orders

– All products listed on our website are subject to availability.

– Product descriptions, images, and prices are accurate to the best of our knowledge.

– By placing an order, you confirm that the information you provide is true, complete, and accurate.

We reserve the right to cancel or refuse any order, including in the case of price or stock errors.

Prices and Payments

– All prices are shown in the currency applicable to your country. Currently, only Switzerland is available for shipping.

– Prices do not include applicable VAT unless otherwise stated.

– We accept secure payments via major credit cards, TWINT, and other available gateways at checkout.

Your payment information is never stored on our servers.

Shipping and Delivery

– Orders are typically processed within 1–2 business days.

– Delivery times vary based on your location. For Swiss orders, expect delivery within 2–3 business days.

– International shipping may take longer and may be subject to customs duties and taxes. ( not yet available)

We are not responsible for delays caused by carriers or customs.

Returns and Exchanges

You have the right to return products within 14 days of receipt, provided they are unused and in original condition.

To initiate a return:

  1. Contact us at support@kyaus.com
  2. Return shipping costs are your responsibility unless the item is defective or incorrect.
  3. Refunds are issued within 7–10 days after the item is received and inspected.

Product Warranty

Our products are covered by a 6-month warranty against manufacturing defects. This does not cover misuse, wear and tear, or damage caused by incorrect usage.

To request a warranty replacement, contact our support with photos and proof of purchase.

User Accounts

If you create an account:

– You are responsible for maintaining the confidentiality and security of your login details.

– You agree to notify us immediately if you suspect unauthorized access.

We may suspend or terminate your account if you violate these terms.

Intellectual Property

All content on this website – including logos, texts, photos, videos, and designs – is the property of Kyaus and may not be copied, reproduced, or used without our written permission.

Contact

If you have any questions or concerns about these Terms and Conditions, contact us at: 

support@kyaus.com